Shipping policy

Shipping Policy

At Beyond the Covers, we are committed to delivering your orders with care and efficiency. Below you’ll find the details of our shipping process to ensure a seamless experience:

1. Processing Times

  • Standard Orders: Orders are typically processed and shipped within 2-3 business days after payment is received.
  • Subscription Boxes: Subscription orders are processed once per month. You’ll receive an email notification with tracking information when your box ships.
  • Custom or Pre-Order Items: These items may require additional processing time. Estimated delivery timelines will be provided in the product description.

2. Shipping Methods

  • Orders are shipped via reliable carriers such as USPS, UPS, or FedEx. You can select your preferred shipping option at checkout if available.

3. Delivery Times

  • Delivery times vary depending on the shipping method and your location. Typical delivery times are:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
  • Some of our products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for your patience and for making thoughtful purchasing decisions!

4. Order Tracking

  • Once your order ships, you’ll receive a confirmation email with tracking information to monitor your package’s journey.

5. International Shipping

  • At this time, we only ship within the United States. Stay tuned as we work to expand our shipping options in the future!

6. Shipping Delays

  • We do our best to ensure timely delivery, but please note that unforeseen circumstances such as severe weather, carrier delays, or holiday volume may affect delivery times.
  • If your order has not arrived within the expected timeframe, please contact us at info@beyondthecovers.com, and we’ll be happy to assist you.

7. Damaged or Incorrect Orders

  • If your order arrives damaged, is missing items, or contains incorrect products, please reach out to us within 7 days of delivery at info@beyondthecovers.com. Include your order number and photos (if applicable), and we’ll resolve the issue promptly.

8. Sustainability Commitment

  • In alignment with our mission, we aim to minimize packaging waste. Whenever possible, your orders will be shipped using recyclable or reusable materials.

Thank you for supporting Beyond the Covers! We’re here to make your shopping experience as delightful as the stories and self-care items we deliver.